Custom domain set up not working

General
1

Hi

Why is this Domain setup still marked as verification pending, I configured this more than 4 days ago
Please help me resolve this and verify SSL is present, need the custom domain safe to use

Thanks

1 Like
2

Hi @Moises_Mata, We are experiencing some issues in verifying from our provider trying to fix it ASAP!

3

Hi so, any news? any idea of ETA for this to be solved?

4

Hi @Moises_Mata we are switching out provider and expect this to be resolved in 2 days.

5

Still not solved, what happened?

6

We’re having the same issue. We inquired on May 3rd, and we still have yet to hear from anyone. We’ve followed up 5 times. We have gotten zero response.

7

Hello, did the team ever resolve the domain verification issue for you?..I’m having the same issue and no response to my ticket on the “pending verification” for nearly 2 weeks and I see you posted this 3 weeks ago. This is a process that should take 24 -72 hours (at most) I would be grateful to find out if you ever got this resolved with the HeyBase team. Thanks

8

@JC808 @nbwbsr @Moises_Mata Custom Domain Verification NOT WORKING - ETA ON FIX? - #5 by karan