I have configured a custom domain, and the records are verified successfully. However, I'm still unable to access the app on my configured subdomain. What should I do?

When configuring a custom domain, it’s important to note that it applies to client-facing pages, magic links, and emails only. The backend application remains accessible at app.heybase.io.

For example, you can set up subdomain.yourdomain.com for magic links, and yourdomain.com will automatically be configured as your email domain.

To verify if your domain is correctly configured, you can create a room and share it with a guest. Clicking on the “copy link” button in the share room pop-up will generate a magic link branded with your configured custom domain. This can help you confirm whether the domain setup is functioning as expected.