Urgent issue - public url not working

thisisashfaque · September 25, 2024, 9:05am

Can you please help me with this on priority.

I just came across this strange issue when reported by customers, public URL is not working.

shubham · September 25, 2024, 6:08pm

Hi @thisisashfaque, We have just pushed the fix. All Public rooms should be working now.

thisisashfaque · September 25, 2024, 6:29pm

Thank you so much Shubham, If an email can be trigger for events like this as intimation for users, it will really help

jadminheybase · September 25, 2024, 7:18pm

no admin or public access to http://go.heybase.io/CSyFJR

please help ASAP

karan · October 5, 2024, 6:51pm

This issue has been fixed Could you please recheck?

Thanks

jadminheybase · October 18, 2024, 2:50pm

no public access to - go. heybase .io /CSyFJR

URL does not resolve again.
Please help asap.

shubham · October 18, 2024, 7:32pm

Hi @jadminheybase, We had an issue with our SSL provider but issue is fixed now